FAQ

How can I export my score when I get an error message saying “Cannot get field Index”?

There is a bug in Sibelius 5.1 where all plug-ins, not just Dolet for Sibelius, will fail when trying to access some types of user-defined system symbols. In Dolet 6 for Sibelius, this results in Sibelius displaying the error message “MusicXML/Dolet6::WriteSystemSymbolItem:21- Cannot get field Index”.

Upgrading to Sibelius 5.2 will fix this problem.

How can I get transpositions to transfer over?

In order to transfer transpositions, be sure that you have Sibelius set to display a transposed score before doing the MusicXML export, rather than a concert score. Transposition export is only supported in Sibelius 6 and later.

How can I get magnetic layout positions to transfer over?

In order to transfer Sibelius 6 and later’s magnetic layout positions, be sure to freeze the magnetic layout positions before doing the MusicXML export. Otherwise the score will export with the positions that objects would have if magnetic layout were turned off. To freeze the positions, first select everything in the score using Ctrl-A on Windows or Command-A on Mac. Then go to the Layout menu and click on the Freeze Magnetic Layout Positions item.

Where does the Dolet name come from?

Dolet was a famous French translator of the 16th-century. Our Dolet software is also a translator, but this time between more than 180 music programs that previously could only talk to each other using MIDI files. The name is pronounced “doe-lay”, rhyming with Chevrolet.